Relocation

Move-In

1. General Guidelines

   • Move-in formalities must be completed a day before the move-in.

   • All outstanding dues must be cleared before move-in.

   • Please note that truck movements are only allowed between 9:00 AM and 6:30 PM. Ensure that the dues shown against the flat are cleared well in advance.

   • Download the move-in form or collect it from the RRA office.

   • Please ensure that the dues shown against the flat are cleared well in advance. The SJR Redwoods bank details are mentioned below:

     • Bank Name: IDFC First Bank

     • Account Name: RED WOODS RESIDENTS ASSOCIATION

     • Account Number: 10147517483

     • IFSC Code: IDFB0080158"

2. For Owners via Secondary Sale

   • Submit the completed Move-in form.

   • Pay Move-in charges of Rs. 5000.

   • Collect parking stickers from the RRA office/Security gate.

   • Collect a receipt and security pass to allow the entry of packers & movers.

3. For Tenant

   • The owner must first notify the RRA office, from the registered mail ID, about the date of move-in and confirmation that any pending dues against the flat will be cleared by the owner.

   • Submit the completed Move-in form.

   • Pay Move-in charges of Rs. 5000. See the updated charges in Annexure A.

   • Collect parking stickers from the RRA office/Security gate.

   • Collect a receipt and security pass to allow the entry of packers & movers.

4. Multi-Tenant Flat with Individual Tenant Moving In
   (Flat Continues to be Occupied by Other Tenants)

   • The owner must first notify the RRA office, from the registered mail ID, about the date of move-in and confirmation that the flat continues to be occupied by other tenants.

   • Pay move-in charges of Rs. 3000/individual moving in. (If 2 people are shifting separately, and 2 are already staying, the tenants need to pay 3000 + 3000).

   • Collect parking stickers from the RRA office/Security gate.

   • Collect a receipt and security pass to allow the entry of packers & movers.

5. Important

   • If the tenant moves in without completing move-out formalities, any pending dues will need to be cleared by the owner.

   • A penalty will be levied against the flat for unauthorized move-in detected later, and move-in for new tenants will be blocked.

   • Defaulter measures will be implemented for the subject flat until the dues and penalties are cleared.

All tenants/lessees/caretakers should ensure that the owner’s valid contact details (postal address, telephone numbers, and email address) are available with them at all times. Such contact details are to be furnished to the Facility Manager when demanded. (M) Here’s the Google form link to update the same: https://forms.gle/XzbBNwA2bqhH8J8b9. 

Move-Out

1. General Guidelines

   • The move-out process must be completed a day before the move-out.

   • All outstanding dues must be cleared before move-out.

   • Please note that truck movements are only allowed between 9:00 AM and 6:30 PM. Ensure that the dues shown against the flat are cleared well in advance.

   • Download the move-out form or collect it from the RRA office.

   • Please ensure that the dues shown against the flat are cleared well in advance. The SJR Redwoods bank details are mentioned below:

     • Bank Name: IDFC First Bank

     • Account Name: RED WOODS RESIDENTS ASSOCIATION

     • Account Number: 10147517483

     • IFSC Code: IDFB0080158

2. For Owners via Secondary Sale

   • Submit the completed Move-out form.

   • Pay Move-out charges of Rs. 5000.

   • Handover parking stickers to the RRA office. If the stickers are stolen or destroyed, the resident will have to give an undertaking in writing about the lost stickers.

   • Collect a receipt and security pass to allow the entry of packers & movers.

3. For Tenant

   • The owner must first notify the RRA office, from the registered mail ID, about the date of move-out and confirmation that any pending dues against the flat will be cleared by the owner.

   • Submit the completed Move-out form.

   • Pay Move-out charges of Rs. 5000. See the updated charges in Annexure A.

   • Handover parking stickers to the RRA office. If the stickers are stolen or destroyed, the resident will have to give an undertaking in writing about the lost stickers.

   • Collect a receipt and security pass to allow the entry of packers & movers.

4. Multi-Tenant Flat with Individual Tenant Moving Out (flat continues to be occupied by other tenants)

   • The owner must first notify the RRA office, from the registered mail ID, about the date of move-out and confirmation that the flat continues to be occupied by other tenants.

   • Pay move-out charges of Rs. 3000/individual moving out. (If 2 people are vacating, and 2 are staying back, the tenants need to pay 3000 + 3000).

   • Handover parking stickers to the RRA office. If the stickers are stolen or destroyed, the resident will have to give an undertaking in writing about it.

   • Collect a receipt and security pass to allow the entry of packers & movers.

5. Important

   • If the tenant moves out without completing move-out formalities, any pending dues will need to be cleared by the owner.

   • A penalty will be levied against the flat for unauthorized move-out detected later, and move-in for new tenants will be blocked.

   • Defaulter measures will be implemented for the subject flat until the dues and penalties are cleared.

Internal Relocation

Definitions

1. The definition of major civil works includes:

   • Demolition of existing interior/exterior walls of the flat.

   • Addition or shifting of partition walls within the flat.

   • Plans to reroute or resize existing plumbing pipelines laid inside the flat from the points of inlet.

   • Any form of civil work that generates loud noise for more than 1 hour throughout the day.

   • Any form of civil or tiles work (excluding routine maintenance due to normal wear and tear or tasks taking less than 2 days to complete).

Exclusions

1. Tampering with BEAMS/COLUMNS/MOTHER SLABS of the building, as well as inside the flat, is strictly prohibited. Breaking or modifying beams will result in criminal action against the contractor, and a ban will be imposed on all ongoing projects for them.

2. External changes in the elevation of the main building (color, pattern, and types of paint, etc.) are not permitted, deviating from the original design.

3. The installation of independent Solar Panel/Panels in any part of the common area (including roofs) is prohibited.

4. The installation of a secondary water treatment plant for the supply of water throughout the plumbing circuit inside the flat, as well as tampering with existing water supply/distribution pipelines from the overhead water reservoir to the incoming lines of the flat, is strictly prohibited.

Major Works Guidelines

1. For any major civil work, residents need to submit a detailed plan to seek MC Approval at least 10 days prior to work execution. The following list of documents is required:

   • Rough estimate of the duration of work

   • Scope of work (vendor quotation, excluding the prices)

   • Drawings (if available)

2. The debris generated from the civil work should not be dumped in the common area. Arrangements should be made to collect and later dispose of the debris from the resident's allocated parking area. If the resident feels that the space for storage is not enough, RRA will provide additional parking spaces for such purposes on a monthly rental basis.

3. Using the lift for transporting heavy material like cement blocks, sandbags, cement bags, etc. is prohibited. This is to ensure lifts are maintained in good condition. RRA staff/RRA MC are authorized to perform regular monitoring.

4. In some cases, during the renovation works, RRA may ask for a structural engineer's opinion on the design changes made to the flat. In such cases, the resident or the vendor should arrange for a second opinion from such an expert. The opinion of the expert should be incorporated into the further interior works.

5. Violation of the above guidelines will attract a penalty or possible legal action as per the Karnataka Apartment Ownership Act 1972/RRA Bye-Laws.

Minor Works Guidelines

1. For minor civil work and other tasks, keep the Estate Manager and MC informed; no approval needed. This is to ensure that fellow residents are informed by the Estate Manager about the work.

2. Some examples are provided below:

   • Carpentry work

   • Painting work

   • Electrical wiring related work

   • Minor Drilling Work (duration < 1 hr)

   • Any work that does not create noise and disturbance for fellow residents (equipment repair, home services, etc.)

SOP for Renovations Work

1. SOP for renovation

   • The proposal should be submitted according to the interior application form available at the RRA office and in other repositories.

   • The works may require residents to make earnest deposits of Rs. 10,000/- (as fixed by RRA) for rectifying damage to common areas/facilities and for third-party claims resulting whether directly or indirectly from the presence of contractors/subcontractors in the building in connection with major repairs and renovations. Please fill Annexure B - Proposal for Renovation Works.

   • The deposit shall be refunded within 30 days after the works are complete, after a designated authority is satisfied that no damages have occurred.

   • Fill out Annexure B - Proposal for Interior works and submit it to the Estate Manager. The following details should be mentioned:

     1. Details of work to be undertaken

     2. Duration of work - Start Date to End Date to be mentioned

     3. Number of people (workers) who will enter the Apartment Complex

   • Scope of work (drawings optional) to be submitted along with the declaration form (Annexure C) to the facility office for review.

   • Communication to immediate neighbors with the above information should also be carried out by the homeowner.

2. Guidelines for Residents

   • Apartment Residents are accountable for their workers’ actions during the tenure of their work within the complex.

   • For homes where work is being undertaken over an extended period, they are expected to inform neighbors on days where noise-producing activity is being undertaken. This can be done over WhatsApp or in person.

   • Any damage to the staircase during the movement of material/debris will be recovered from the resident.

   • Damage to the building or other facilities must be rectified to the original condition. If such rectification is not carried out by the contractor/owner, RRA shall be free to carry out the same and recover the charges from the contractor/owner of the unit and levy the penalty as prescribed in Annexure-A.

   • Residents are not authorized to pick up and drop workers in and out of the apartment, bypassing the security checks. If any resident is found doing so via CCTV footage, the earnest money deposit will be forfeited, and the resident's vehicle entry will be banned for the duration of the interior works.

3. Guidelines for Vendors

   • All debris should be cleared after the work is completed. At the end of the day, the workers have to collect all the debris and have to make sure the common areas are clean before leaving.

   • Security is authorized to inspect if the neighboring common areas are affected due to this work.

   • Interior work must be carried out with the prior permission of the facility manager/RRA and can only be done from Monday to Saturday between 9:00 AM and 06:00 PM. Work on all Sundays and public holidays is not allowed. The Holiday Calendar will be issued in advance by the Estate Manager.

   • The use of liquor, drugs, tobacco, pan masala by workers/labourers/contractors/subcontractors is prohibited. Any damage to any common area shall be recovered from the unit owner.

   • Verified copies of Govt IDs of contractors/labourers must be submitted to the Security before starting the renovation/interior work. Original ID cards will be deposited at the security gate every day when the workers are entering the premises. These will be handed over to the workers when they leave the same day after completing the work. Defaulters are liable for penalties as defined in Annexure-A.

   • A signed copy of Annexure-C from the contractors engaged must be handed over to the facilities office by the resident/contractor. The link is mentioned here: Annexure-C: Major Repair Works

   • Laborers are not allowed to

     1. Stay overnight even if a flat is vacant

     2. Loiter around in common areas of the apartment

4. Non-Adherence to SOP

   • The responsibility for compliance with all activities written in this SOP lies with the homeowner undertaking the works in his/her home.

   • If any neighbors complain that the SOP is not being adhered to, and if this is confirmed by any two other homes in the apartment, a warning will be given to the home where the work is being undertaken, and they will have to stop the noise-producing activity immediately. If, even after repeated complaints, the noise-producing house does not comply with the SOP, then the electricity to the house will be switched off, and the noise-producing tools will be taken away for the day.

5. References

   • For any points not covered above, the following documents will act as guidance:

     1. Karnataka Apartment Ownership Act 1972

     2. RRA Bye Laws

Internal Repairs